The Volunteer Projects Ltd

Keystone gave excellent advice to help me decide what policy suited my needs best and they had it organised immediately. I will definitely recommend Keystone to others.

Ciara Whelan

The Volunteer Projects Ltd.

A-Z School of Dance

I have recommended Keystone to many people and will continue to do so in the future. Keep up the great work.

Barry Boland

A-Z School of Dance

Nationwide Gutters

Very pleased by the speed documentation was completed on behalf of a large building contractor, it meant the Contract could be issued and we could 
commence site work straightaway

Michael Loughlin

Nationwide Gutters

Tom McIntyre

I have recently taken out a policy through Keystone and was very happy with how quickly and efficiently the process was handled.
Will be contacting Ferdia again as soon as my other insurance policies come up for renewal.

Tom McIntyre

D&D Tunnelling

Keystone's research and knowledge has left me in no doubt that I have secured a reliable firm.

Dermot O'Connell

D&D Tunnelling

Keystone Insurance provide a very impressive service and i would not hesitate to recommend them to anybody.

Dermot Flynn

Keystone Insurance has always been very responsive by email or phone to any queries, and have gone the extra mile on more than one occasion.
Joe Morris

Business Manager

My Place Dublin Hotel & Hostel / City Stay Group

With Keystone you are feeling assured and that's what you want from your insurance!

Marina Nedocitanaja

Managing Director
My Place Dublin Hotel & Hostel / City Stay Group

Archer Heritage Planning 8 Beat Centre

I chose Keystone because they solve my problems speedily, effectively and with no fuss.

Ciaran Mc Guinness

Archer Heritage Planning 8 Beat Centre, Balbriggan, Co. Dublin

Funky Junk Interiors

I have recommended Keystone to all my friends and customers - if they say they`ll get back to you, they do.

Sandra Graham

Funky Junk Interiors

Text On

Just contact Keystone now don`t waste any more of your precious time and l know you will be amazed with their efficient professional manner and the competitive quote you will receive

Declan Walsh

Text On
LoCall us on
1890 987 600 or contact us using the form below & we will respond ASAP!

Laura Martin


Laura Martin
Senior Business Insurance Executive

Laura has worked in the insurance industry for almost 10 years. She is fully qualified CIP and is currently studying for the ACII exams.

In her spare time, Laura loves to support her home county of Donegal in the GAA, meeting with friends and good music.

Lisa O’Hagan


Lisa O'Hagan
Senior Business Insurance Specialist

Lisa was an area manager for a chain of retail stores for a number of years before joining Keystone.
She prides herself on her excellent customer service skills and her goal is to match each client with the best Insurance for their business needs.

In her spare time she enjoys spending time with her family and friends and cooking.

Marguerite Smyth


Marguerite Smyth
Marketing Manager

Marguerite has an extensive background in sales and marketing within the Event & Hotel industry. She brings a fresh perspective to marketing in the Insurance world.

Marguerite spends her spare time with friends and family usually rock-climbing or enjoying the outdoors.

Jason Clarke


Jason Clarke
Accounting Manager

Recent graduate with a BA and MA in accounting and finance.

Extremely passionate about sport especially GAA. "I love the outdoors and exploring the wonderful sights of Ireland while also helping out on the family farm is a keen passion of mine."

Terri Griffin

Terri Griffin - Business Insurance Executive

Terri Griffin
Business Insurance Executive

Terri graduated with a BA Degree in Interior Architecture. Before Joining Keystone she worked in the financial sector for many years & qualified as an Approved Product Advisor [APA] in Life Assurance and Loans. She prides herself on her exceptional customer service.

Outside of office hours she can be found baking for friends, going to the theatre and traveling the world!

Kate McNamee

Business Insurance Executive

Kate McNamee
Business Insurance Executive

Having managed a successful restaurant for a number of years Kate knows the ins & outs of business & the value of exceptional customer service better than most.

Outside of work Kate can be found enjoying time with her family, good food & warm holidays, especially in Portugal

Olwyn Coyne


Olwyn Coyne
General Manager

Olwyn has worked within the Insurance Industry for over ten years. Working within a broker environment her goal is look after and support her clients on a one to one bases.

In her free time she enjoys watching sports, baking and spending time with her young family.

Charlene Farrelly


Charlene Farrelly
Operations Team

Charlene has completed her Financial Advisor Qualifications [ QFA] in Life Insurance, Pensions, Investments, Loans and Regulation.

In her spare time Charlene likes socialising with friends where she will be found dancing until the music ends!

Maria Leggett


Maria Leggett
Operations Team

Maria has worked in the Insurance/Financial Services Sector for almost twenty years, over which time she has gained great experience.

Qualified in business administration and Insurance her goal is to ensure the client’s experience of Keystone Insurance and its products is of the highest standard.

In her free time Maria enjoys walking and watching Dundalk FC win.

Jennifer Byrne


Jennifer Byrne
Senior Business Insurance Specialist

Jennifer joined Keystone Insurance in 2012 with a background of over 15 years in the Insurance Industry.
She provides expert advice to existing and new clients on all matters relating to their business insurance.

She has a keen interest in cooking and loves to travel. Ask her next time you are speaking to her what her favourite recipe is!

See Jennifer's full profile here

Tara O’Byrne


Tara O'Byrne
Senior Business Insurance Specialist

Tara graduated from UCD with a BA Degree in Business and Law. Before joining Keystone she held a managerial role with Enterprise,
a large multinational organisation who's primary focus is going above and beyond for each and every customer. Tara brings attention to detail, a yes mentality, exceptional customer service & a smile to all her clients.

Outside of work Tara enjoys live music, gigs, shopping & travel.

Jacinta Dorian


Jacinta Dorian
Operations Team

Jacinta joined Keystone with an extensive Customer Service background. Her attention to detail ensures our customer experience the highest level of customer service.

Whenever the opportunity arises she enjoys heading off for a trek in the beautiful Cooley mountains!

Breda Ross


Breda Ross
Senior Personal Insurance Specialist

Breda spearheads our Personal Insurance Department where she looks after our clients Home, Motor & Travel needs.
Prior to joining Keystone Breda worked in the insurance industry for 12 years where she gained tremendous in depth knowledge of personal insurance.

Breda is a self confessed Gaa fanatic & can be found cheering on her local club at every opportunity!

Anthony Woods


Anthony Woods

Having left DKIT with a Business Degree Anthony fell into the Insurance industry where he worked for a number of years before establishing Keystone in 2006 with one simple aim – to be the best.

The company has grown rapidly & he puts this down entirely to surrounding himself with exceptional people.

Away from the office he spends his time with his young family & is interested in most sports, live music & pedigree cattle breeding.

Public Liability Insurance

Welcome to Keystone Insurance, Ireland’s premier supplier of Public Liability Insurance & Construction Insurance solutions to the Irish Construction Industry.

What is Public Liability Insurance?

Public liability Insurance covers claims made against your business, if its owners, directors, employees or sub contractors are shown to be responsible for injury or damage to third parties or their property.

As we live in a society where the first call after an accident is often to a solicitor rather than the hospital, public liability insurance is something all businesses business need to take very seriously.

Consider the following examples where Public Liability Insurance Ireland will provide cover:

  • You run a plumbing company. One day you are called to an office to sort out a problem in their kitchen. Accidentally, you burst a pipe, and flood the office. Your client then makes a claim against you for the damage to their carpet and computer systems which have been damaged by the water.
  • You are a building contractor. While walking along scaffolding one of your employees drops a piece of equipment which falls to the street, injuring a passing pedestrian. The pedestrian makes a claim against your firm.

What else should I know?

Public liability insurance also includes cover for any legal costs associated with defending claims against the business. Premiums will depend on a number of factors including the type of business, number of employees, previous claims & projected turnover.

Public liability cover also includes Products cover to include claims arising out of defective products. This is commonly known as products liability insurance.

Public Liability insurance is often referred to as PL Insurance on tender documents.

Public Liability Insurance is part of an overall insurance package. You may also require employers’ liability insurance, contractors all risks insurance, personal accident insurance, machinery insurance.

Please client on the relevant policy type for more information or contact us today to discuss your insurance needs.

What are the limits of cover?

The normal Public Liability Insurance limits available on the Irish Market are €6,500,000 [€6.5M] or €2,600,000 [€2.6M]. Usually €2.6M is adequate for the majority of activities in Ireland although some contracts will require €6.5M cover.

Please note that higher limits are also available up to €50,000,000 [€50M] if required.

What happens when a claim occurs?

If an incident occurs the process is simple long as you have Public Liability Insurance in place.

  • The injured party (plaintiff) makes a claim against you for their injury
  • You notify Keystone Insurance, your insurance brokers.
  • You carry on with your job
  • You provide the insurers with any information they ask for
  • The insurance company deals with the legal complexities
  • If the claim is found against you (you lose) the insurance company pays the compensation & legal costs
  • If the claim is found for you (you win) the insurance company collects the legal costs from the plaintiff

Without Public Liability Insurance the process is not quite so straightforward.

  • The injured party (plaintiff) makes a claim against you for their injury
  • You find a solicitor
  • You provide the solicitor with any information they ask for
  • You pay the solicitors costs, the normal starting point is €5,000
  • You may decide to settle ‘out of court’ and you will pay the compensation along with the legal costs etc
  • You decide to go to court and if you lose you pay compensation and legal costs.
  • If you win you have still to pay your legal costs

Obviously the cost of public liability insurance is a factor which prevents companies from arranging Public Liability Insurance however costs have fallen dramatically in recent years so you have nothing to lose by requesting a quote from Keystone – why not contact us today for a quote?


Public Liability Insurance – Frequently Asked Questions

Why is Public Liability Insurance so Important for Irish Contractors?

For the Construction Industry, Public Liability Insurance in today’s litigious society is more important than ever. As a construction contractor, it is essential that your business holds public liability insurance as your business activities mean that you can be sued by the public for your negligence. Although the ‘claims culture’ in Ireland is not as rampant as in the USA or the UK, more and more people, instead of accepting that loss or damage can happen by accident, are encouraged to believe that it must have been through someone’s negligence – with the result that they sue hence the need for Public Liability Insurance. In particular, the arrival & growth of ‘no-win no-fee’ agreements and legal expenses cover has meant that access to the courts has never been easier. This ease of access, together with the perception that judges will award compensation in virtually every case has resulted in the growth of Public Liability claims in the last decade.

In 2006, 18% of all claims handled by the PIAB were Public Liability claims while a further 14% were Employers Liability claims. In the UK last year £5.5 billion was paid in liability insurance claims.

In recent times Public Liability Insurance premiums have reduced to levels not previously seen since the last millennium and the premiums currently available to contractors mean that Public Liability Insurance is now more affordable than ever.

What is public liability insurance?

Public liability insurance is an insurance policy designed to cover your business in the event that you cause bodily injury or death to a member of the public or damage to a third parties property. A third party could claim that as a direct result of your negligence they have suffered a loss whether it is damage to their property or they have suffered a bodily injury. In the event that you are pursued by someone who feels that your business activities are a direct result of their loss they sue you/your firm for compensation & damages. Although public liability insurance will not prevent claims from happening it will cover the cost of compensation if there is a claim. Public liability insurance claims are notorious for running into hundreds of thousands of Euro. If you do not have public liability insurance you will be liable to pay the cost of the compensation awarded against you. Unfortunately, if you are unable to pay the compensation a court may pursue you for your assets such as your home, vehicles and any other assets. If you have public liability insurance then the policy will pick up the cost of the claim minus the excess which is usually around €1,000.

Is public liability insurance compulsory by law?

No. Unlike motor insurance, Public liability insurance is not compulsory under Irish law. It is however essential insurance cover for a business to have. In the event that you cause damage to another persons property or cause death or bodily injury you can be sued for compensation/damages. Without Public Liability Insurance you will be liable to pay for the compensation awarded against you or your business. Compensation can run into hundreds of thousands of Euro. Furthermore, many primary contractors refuse to allow sub contractors operate on site without proof that they hold adequate public & employer’s liability so although it may not be a legal requirement to hold this cover in practice it is necessary to perform contracts.

Are public liability insurance and product liability insurance the same thing?

Product liability insurance will cover your business in the event that you provide a product to a third party which due to it being faulty or its poor design it causes damage to property, death or bodily injury. Public liability insurance will cover your business in the event that due to your negligence (lack of care) a third party suffers a loss i.e. bodily injury or death and/or damage to property. Without Products Liability cover a public liability insurance policy will not cover you in the event that you provide a faulty product to a third party however product liability is usually included with a public liability insurance policy. Under a public liability insurance policy you will typically be covered for an equal amount of products liability E.G. – If you have €2.6M public liability you will have €2.6M Products Liability.

Is public liability insurance expensive?

Public liability insurance rates have reduced significantly over the last five years and are nowhere near the ridiculous levels reached in 2001/2002. Premiums vary depending on your business activities, the level of cover you require, your turnover and the number of employees your business has. At Keystone Insurance we deal with over 15 construction insurers to ensure that we provide our customers with the best possible premiums and the most comprehensive cover available.

How fast can I get quotation for public liability insurance?

The time it takes to get a quotation for public liability insurance depends on the size and complexity of your business. If you are a small tradesman with fewer than five employee’s quotations can typically be given instantly. If your business is classed as high risk (i.e. asbestos removers, civil engineers etc) quotations can take longer although we usually achieve a 24 hour turnaround.

Can I buy public liability insurance on its own?

You are able to purchase public liability insurance in isolation (i.e. on its own), although product liability insurance typically comes free with it. Some insurance companies will not sell you public liability insurance without employer’s liability insurance if your business has employees and it is essential that you hold employers’ liability insurance if you have any employees as statistically you are more likely to have an employers liability claim than a public liability claim.

What level of public liability insurance cover should my business have?

The typical level of cover under a public liability insurance policy is €2.6 million although it is possible to get lower and higher amounts. Many larger contracts & local authority contracts will require €6.5 Million cover.  In the event that higher levels are required for specific contracts this can be arranged. If you require a higher level we can arrange Public Liability Insurance cover up to €50,000,000 or its equivalent in US Dollars, Sterling, etc.

What is the difference between employer’s liability insurance and public liability insurance?

Employer’s liability insurance will cover your business in the event that one of your employees sues you/your firm claiming that as a result of your negligence (lack of care) they have suffered a bodily injury or death. Public liability insurance on its own will not cover your business against a claim from an employee so its essential that you hold employers liability insurance if you have any employees or use ‘labour only’ sub contractors.

What are the consequences of me not having public liability insurance?

Public liability insurance will cover your business if a third party decides to sue you for compensation as due to your businesses negligence (your lack of care) they have suffered a loss, i.e. bodily injury and/or death. Public liability insurance claims are becoming more frequent as members of the public have a greater awareness of their rights and since the introduction of no win no fee claims help people have found it even easier to make claims against unsuspecting businesses. Public liability insurance claims easily run into hundreds of thousands of Euro, if you business does not have insurance you will be liable to pay whatever amount is awarded against you.

Keystone Insurance Limited is regulated by the Central Bank of Ireland.

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